Casa da Tapa 7 (casadatapa.com) takes your privacy seriously. The information collected on this website is necessary for the proper functioning of this site and to facilitate the booking process. We do not sell, rent or trade customers personal information with third parties. If you have any questions about this privacy policy or your personal data, please write to us by email to info@casadatapa.com
Who we are
We are CASA DO BAIRRO DA TAPA – ALOJAMENTO LOCAL E SERVIÇOS COMPLEMENTARES, LDA, owners of CASA DA TAPA 7 (Local Lodging License #62813/AL) and the casadatapa.com website. You can find more information about us, including our full address and company details , on our about page.
What personal data we collect and why we collect it
The good news is that we collect only the minimal set of personal data that is required to manage our bookings. We collect your email because we need it to contact you regarding your booking, its status, and relevant updates and, where you have consented to receive such communications, contact you with newsletters and promotions; we may collect your physical address and VAT number for invoicing and tax purposes;
We use cookies because they help us show relevant content to our website visitor. We don’t use any of the data collected for profiling or other secondary purposes and we do not sell it to anyone.
If you book via an external booking platform (i.e. Booking.com, Airbnb, Homeaway or Tripadvisor Rentals – among others) the information provided to such entities/platform is under their individual privacy policies. The only personal information passed on to us is the minimum required for your booking: Name and Phone number.
Cookies
We use cookies and other similar technologies to help provide Services and to analyse how you use our website. We also allow third parties to use tracking technologies for similar purposes. We use tracking technologies for the following purposes:
- Strictly necessary purposes: To ensure site security. Without this type of technology we can’t secure our site from unwanted login attempts as well as validate your contact forms.
- Performance purposes: To analyse how visitors use a website, for instance which pages visitors visit most often, in order to provide a better user experience.
- Personalisation purposes: To remember choices you have made — such as language or region.
How to manage & remove cookies
If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. The Help menu on the menu bar of most browsers also tells you how to prevent your browser from accepting new cookies, how to delete old cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also visit http://www.aboutcookies.org for more information on how to manage and remove cookies across a number of different internet browsers.
Our site uses the following cookies (depending on your site usage):
- Google Analytics cookies – these are set for monitoring and tracking visitors behavior on the site.
- StatCounter Statistics cookies – these are set for monitoring and tracking visitors statistics. They record your IP and pages visited
- WPML cookies – these are used by our WPML plugin to identify the preferred user’s language as our site is multilingual.
- WP Fastest Cache cookies – these are used by WP Fastest Cache plugin to monitor referrer and user identification for caching purposes.
- Shield Security cookies – this is used by the Shield Security plugin to provide brute force security in logins by monitoring user cookies.
Contact forms
Information submitted through the contact forms on our site are sent to our company email, hosted by SiteGround. SiteGround adheres to the EU “Privacy Shield” policy and you can find more information about this here.
While we keep these submissions for customer service purposes they are never used for marketing purposes or shared with third parties. The only personal information gathered by our contact/booking form as Name, email address and IP address (for anti spam purposes)
Embedded content from other websites
This site includes embedded content from YouTube videos. Embedded content from other websites behaves in the exact same way as if you visited the other website. If you click/view such videos YouTube may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website.
Who we share your data with
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. However, some data is transferred and/or stored with third-party services we use, like payment processors. This is done as a way to provide you with payment alternatives.
Here are the services we use to make our own service better for you:
- PayPal – we use Paypal as one of our payment processor. During checkout, a client will provide login information and credit card info. This information is processed directly within this gateway payment and we do not save it or have access to it on our sites.
Who can see my personal information
You are not a registered client in our site, so there is no personal information we have registered in the site database that we can see about you.
The only information we retain is site statistics data and that given via email or contact form.
How long we retain your data
- Emails: Until you ask as to remove. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being our customer (i.e. basic account information like an email address and telephone number, legal documents and relevant fiscal information).
- Stats data (IP address): No more than 12 months
How we protect your data and what data breach procedures we have in place
- We are entirely using SSL/HTTPS throughout our site. This encrypts our user communications with the servers so personal identifiable information is never captured by third parties.
- All our internal computers are equipped with updated security software.
- All our internal network communications are encrypted.
- In case of a data breach, System administrators will immediately go through our records and inform affected users and the relevant authorities (CNPD)
What rights you have over your data
- You can request in written form a copy and/or destruction of personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being our customer (i.e. basic account information like an email address and telephone number, relevant legal and fiscal information).
Updates to this policy
Casa da Tapa 7 may update this privacy policy from time-to-time, particularly as technology changes. You can always check this page for the latest version. We may also notify you of changes to our privacy policy by email.
Any questions?
Any further questions you might have regarding Data Privacy please refer to www.cnpd.pt.
